Delete your How Many Points account
Option 1: in the game (fastest)
- Open How Many Points and make sure you're online.
- Tap the gear button to open Settings.
- Under Account, tap Delete account, then confirm twice.
Your data is deleted right away and the game starts over as a brand-new player. If you're offline, nothing is deleted and the game tells you so.
Option 2: by email (if you no longer have the game)
Email info@crookedhorrorgames.com with the subject "How Many Points account deletion" and include your Player ID. To copy it, tap the version line at the bottom of Settings. If you used Contact support in the game before, it's also in that email.
We may ask you to confirm the account is yours. We will complete the request within 30 days and email you when it's done. If you've uninstalled the game and don't have your Player ID, email us anyway with what you remember (for example your display name and roughly when you last played). Without the Player ID, we may not be able to find your account.
What gets deleted
- Your Player ID and sign-in
- Your whole game save on our servers: coins, gems, revive tokens, cars, purchases and benefits you own, missions, daily rewards, season pass and career progress, run history, inbox and display name
- Gameplay statistics (we send Unity a deletion request for them)
- Settings and saved data on your device (in-game deletion only)
What isn't deleted
- Crash reports, which don't contain your game save, and data our ad partners collected. Ad partners keep data under their own policies. You can reset your advertising ID in your device settings.
- Google Play's own records of your orders. Google keeps them under its own policies.
- Our emails with you, if you contacted support.
Deletion can't be undone. Everything in your account is lost, including items bought with real money. Refunds for Google Play purchases are handled by Google under its own policies.
More detail: Privacy Policy.